:root{
    --bg:#1c2742;
    --bg-soft:#222e4d;
    --surface:#26314f;
    --surface-2:#2d3a5b;
    --line:rgba(255,255,255,.10);
    --line-2:rgba(255,255,255,.18);
    --text:#eef2fb;
    --muted:#a7b2cd;
    --faint:#7a85a3;
    --blue:#2f6bff;
    --cyan:#28e0ff;
    --violet:#7c6bff;
    --red:#c8102e;
    --accent:#6f9dff;
    --grad:linear-gradient(100deg,#2f6bff 0%,#1bb8e6 100%);
    --display:'Carlito',sans-serif;
    --body:'Carlito',sans-serif;
    --mono:'JetBrains Mono',monospace;
  }
  *{margin:0;padding:0;box-sizing:border-box}
  html{scroll-behavior:smooth}
  body{
    background:var(--bg);color:var(--text);font-family:var(--body);
    line-height:1.6;-webkit-font-smoothing:antialiased;overflow-x:hidden;
  }
  ::selection{background:rgba(40,224,255,.25)}
  a{color:inherit;text-decoration:none}
  .wrap{max-width:1180px;margin:0 auto;padding:0 28px}

  /* atmospheric background */
  .atmos{position:fixed;inset:0;z-index:0;pointer-events:none;overflow:hidden}
  .glow{position:absolute;border-radius:50%;opacity:.45}
  .glow.a{width:720px;height:720px;top:-320px;left:50%;transform:translateX(-50%);
    background:radial-gradient(circle,rgba(47,107,255,.42),transparent 70%)}
  .glow.b{width:520px;height:520px;top:120px;right:-180px;
    background:radial-gradient(circle,rgba(40,224,255,.30),transparent 70%)}
  .glow.c{width:480px;height:480px;top:60px;left:-200px;
    background:radial-gradient(circle,rgba(124,107,255,.26),transparent 70%)}
  .grid-bg{position:absolute;inset:0;
    background-image:linear-gradient(var(--line) 1px,transparent 1px),linear-gradient(90deg,var(--line) 1px,transparent 1px);
    background-size:64px 64px;
    mask-image:radial-gradient(ellipse 90% 60% at 50% 0%,#000 30%,transparent 75%);
    -webkit-mask-image:radial-gradient(ellipse 90% 60% at 50% 0%,#000 30%,transparent 75%);
    opacity:.6}

  /* nav */
  nav{position:sticky;top:0;z-index:50;
    background:rgba(28,39,66,.95);border-bottom:1px solid var(--line)}
  .nav-in{display:flex;align-items:center;justify-content:space-between;height:68px}
  .brand{display:flex;align-items:center;gap:11px;font-family:var(--display);font-weight:700;font-size:19px;letter-spacing:-.01em}
  .mark{width:30px;height:30px;border-radius:9px;background:var(--grad);display:grid;place-items:center;
    box-shadow:0 0 22px rgba(47,107,255,.55)}
  .mark svg{width:17px;height:17px;stroke:#06080f;stroke-width:2.2;fill:none}
  .brand b{font-weight:700}.brand span{font-weight:400;color:var(--muted)}
  .links{display:flex;gap:30px;font-size:14.5px;color:var(--muted);font-weight:500}
  .links a{transition:color .2s;position:relative}
  .links a:hover{color:var(--text)}
  .nav-cta{display:flex;align-items:center;gap:14px}
  .ghost{font-size:14px;color:var(--muted);font-weight:500;transition:color .2s}
  .ghost:hover{color:var(--text)}
  .nav-toggle{display:none;align-items:center;justify-content:center;width:40px;height:40px;border-radius:10px;
    background:var(--surface-2);border:1px solid var(--line-2);color:var(--text);cursor:pointer;padding:0}
  .nav-toggle svg{width:20px;height:20px;stroke:currentColor;stroke-width:2;fill:none;stroke-linecap:round}
  .mobile-menu{display:none;flex-direction:column;border-top:1px solid var(--line);
    background:rgba(28,39,66,.97)}
  .mobile-menu a{padding:15px 24px;color:var(--text);font-size:16px;font-weight:500;
    border-bottom:1px solid var(--line);text-decoration:none}
  .mobile-menu a:active{background:var(--surface-2)}
  .mobile-menu.open{display:flex}
  .btn{font-family:var(--body);font-weight:600;font-size:14px;padding:9px 18px;border-radius:10px;
    cursor:pointer;border:none;transition:transform .15s,box-shadow .25s;display:inline-flex;align-items:center;gap:8px}
  .btn.primary{background:var(--grad);color:#06080f;box-shadow:0 0 0 1px rgba(40,224,255,.3),0 8px 26px rgba(47,107,255,.35)}
  .btn.primary:hover{transform:translateY(-1px);box-shadow:0 0 0 1px rgba(40,224,255,.5),0 12px 34px rgba(47,107,255,.5)}
  .btn.line{background:rgba(255,255,255,.06);color:var(--text);border:1px solid var(--line-2)}
  .btn.line:hover{background:var(--surface-2);transform:translateY(-1px)}

  /* hero */
  .hero{position:relative;z-index:1;text-align:center;padding:108px 0 86px}
  .eyebrow{display:inline-flex;align-items:center;gap:9px;font-family:var(--mono);font-size:12px;
    letter-spacing:.04em;color:var(--accent);background:rgba(47,107,255,.07);
    border:1px solid rgba(47,107,255,.20);padding:6px 14px;border-radius:100px;text-transform:uppercase}
  .eyebrow .dot{width:6px;height:6px;border-radius:50%;background:var(--red);box-shadow:0 0 10px rgba(200,16,46,.75)}
  h1{font-family:var(--display);font-weight:700;font-size:clamp(40px,6.4vw,76px);line-height:1.02;
    letter-spacing:-.035em;margin:26px 0 0;max-width:14ch;margin-inline:auto}
  h1 .accent{background:var(--grad);-webkit-background-clip:text;background-clip:text;-webkit-text-fill-color:transparent}
  .sub{font-size:19px;color:var(--muted);max-width:54ch;margin:24px auto 0;line-height:1.6}
  .hero-cta{display:flex;gap:14px;justify-content:center;margin-top:38px}
  .hero-cta .btn{padding:13px 26px;font-size:15px;border-radius:12px}

  /* sections */
  section{position:relative;z-index:1}
  .sec-head{display:flex;align-items:flex-end;justify-content:space-between;margin-bottom:30px;gap:24px}
  .sec-tag{font-family:var(--mono);font-size:12px;letter-spacing:.04em;color:var(--faint);text-transform:uppercase}
  .sec-head h2{font-family:var(--display);font-weight:600;font-size:30px;letter-spacing:-.02em;margin-top:10px}
  .sec-head p{color:var(--muted);font-size:15px;max-width:46ch;margin-top:8px}
  .see-all{font-size:14px;color:var(--accent);font-weight:700;white-space:nowrap}

  .quick{padding:30px 0}
  .cards{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}
  .card{position:relative;background:var(--surface);
    border:1px solid var(--line);border-radius:18px;padding:26px 24px 24px;overflow:hidden;
    transition:transform .25s,border-color .25s,box-shadow .25s;cursor:pointer}
  .card::before{content:"";position:absolute;inset:0;border-radius:18px;padding:1px;
    background:linear-gradient(130deg,rgba(47,107,255,.5),transparent 45%);
    -webkit-mask:linear-gradient(#000 0 0) content-box,linear-gradient(#000 0 0);
    -webkit-mask-composite:xor;mask-composite:exclude;opacity:0;transition:opacity .25s}
  .card:hover{transform:translateY(-4px);border-color:var(--line-2);box-shadow:0 16px 40px rgba(0,0,0,.32)}
  .card:hover::before{opacity:1}
  .ic{width:46px;height:46px;border-radius:13px;display:grid;place-items:center;margin-bottom:18px;
    background:rgba(47,107,255,.12);border:1px solid rgba(47,107,255,.25)}
  .ic svg{width:22px;height:22px;stroke:var(--blue);stroke-width:1.8;fill:none;stroke-linecap:round;stroke-linejoin:round}
  .card h3{font-family:var(--display);font-weight:600;font-size:18px;letter-spacing:-.01em}
  .card p{color:var(--muted);font-size:14px;margin-top:7px;line-height:1.55}
  .card .go{margin-top:18px;font-size:13px;color:var(--faint);display:flex;align-items:center;gap:6px;
    transition:color .25s,gap .25s}
  .card:hover .go{color:var(--accent);gap:10px}

  /* Rep Resolution Center */
  .rrc-card{grid-column:span 2;position:relative;background:var(--surface);border:1px solid var(--line);
    border-radius:18px;padding:26px 24px 24px;overflow:hidden}
  .rrc-note{background:rgba(47,107,255,.08);border:1px solid rgba(47,107,255,.22);border-radius:10px;
    padding:10px 13px;font-size:12.5px;color:var(--muted);line-height:1.5;margin-bottom:18px}
  .rrc-head{display:flex;gap:16px;align-items:flex-start;margin-bottom:18px}
  .rrc-tag{font-family:var(--mono);font-size:11px;letter-spacing:.12em;text-transform:uppercase;color:var(--cyan);margin-bottom:6px}
  .rrc-card h3{font-family:var(--display);font-weight:600;font-size:18px;letter-spacing:-.01em}
  .rrc-head p{color:var(--muted);font-size:13.5px;margin-top:6px;line-height:1.5;max-width:62ch}
  .rrc-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}
  .rrc-field{display:flex;flex-direction:column;gap:6px;font-family:var(--mono);font-size:11px;letter-spacing:.08em;
    text-transform:uppercase;color:var(--faint);margin-bottom:14px}
  .rrc-field input,.rrc-field select,.rrc-field textarea{width:100%;box-sizing:border-box;background:var(--surface-2);
    border:1px solid var(--line-2);border-radius:10px;padding:11px 13px;color:var(--text);
    font-family:var(--display);font-size:16px;letter-spacing:normal;text-transform:none}
  .rrc-field textarea{resize:vertical;min-height:76px;line-height:1.5}
  .rrc-field input::placeholder,.rrc-field textarea::placeholder{color:var(--faint)}
  .rrc-field input:focus,.rrc-field select:focus,.rrc-field textarea:focus{outline:none;border-color:var(--blue);
    box-shadow:0 0 0 3px rgba(47,107,255,.18)}
  .rrc-field select{appearance:none;-webkit-appearance:none;cursor:pointer;padding-right:36px;
    background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%23a7b2cd' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");
    background-repeat:no-repeat;background-position:right 12px center;background-size:16px}
  .rrc-actions{display:flex;align-items:center;gap:14px;margin-top:2px;flex-wrap:wrap}
  .rrc-msg{font-size:13px;color:var(--muted)}
  .rrc-msg.ok{color:#34d399}
  .rrc-msg.bad{color:#ff8a8a}
  .rrc-locked{display:flex;flex-direction:column;align-items:flex-start;gap:12px;color:var(--muted);font-size:14px}
  #rrcForm{display:none}
  body.is-authed #rrcForm{display:block}
  body.is-authed #rrcLocked{display:none}

  /* Ticket Center */
  .tk-scope{font-family:var(--mono);font-size:12px;color:var(--cyan);text-transform:uppercase;letter-spacing:.08em;margin-bottom:10px}
  .tk-filters{display:flex;flex-wrap:wrap;gap:10px;align-items:center;margin-bottom:14px}
  .tk-filters select{appearance:none;-webkit-appearance:none;background:var(--surface-2);border:1px solid var(--line-2);
    border-radius:10px;padding:10px 32px 10px 13px;color:var(--text);font-family:var(--display);font-size:13.5px;cursor:pointer;
    background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%23a7b2cd' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");
    background-repeat:no-repeat;background-position:right 11px center;background-size:15px}
  .tk-filters select:focus{outline:none;border-color:var(--blue);box-shadow:0 0 0 3px rgba(47,107,255,.18)}
  .tk-list{display:flex;flex-direction:column;gap:12px;margin-top:6px}
  .tk-card{background:var(--surface);border:1px solid var(--line);border-radius:14px;padding:16px 18px}
  .tk-top{display:flex;flex-wrap:wrap;align-items:center;gap:10px;margin-bottom:10px}
  .tk-pri{font-family:var(--mono);font-size:11px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;padding:3px 9px;border-radius:999px}
  .tk-pri-urgent{background:rgba(255,90,90,.15);color:#ff8a8a;border:1px solid rgba(255,90,90,.35)}
  .tk-pri-high{background:rgba(255,160,60,.14);color:#ffb066;border:1px solid rgba(255,160,60,.32)}
  .tk-pri-medium{background:rgba(47,107,255,.14);color:#7aa6ff;border:1px solid rgba(47,107,255,.32)}
  .tk-pri-low{background:rgba(167,178,205,.12);color:var(--muted);border:1px solid var(--line-2)}
  .tk-src{font-family:var(--mono);font-size:10.5px;letter-spacing:.06em;text-transform:uppercase;padding:3px 8px;border-radius:999px;border:1px solid var(--line-2);color:var(--muted)}
  .tk-src.sales{color:#7aa6ff;border-color:rgba(47,107,255,.4);background:rgba(47,107,255,.12)}
  .tk-src.ops{color:#b9a7ff;border-color:rgba(124,107,255,.42);background:rgba(124,107,255,.14)}
  .tk-dept{font-size:13.5px;color:var(--text);font-weight:600}
  .tk-type{font-size:12.5px;color:var(--muted)}
  .tk-date{margin-left:auto;font-family:var(--mono);font-size:11.5px;color:var(--faint)}
  .tk-pid{font-size:13.5px;color:var(--muted);margin-bottom:5px}
  .tk-pid b{color:var(--text)}
  .tk-desc{font-size:14.5px;color:var(--text);line-height:1.55}
  .tk-foot{display:flex;flex-wrap:wrap;align-items:center;gap:12px;margin-top:13px;padding-top:13px;border-top:1px solid var(--line)}
  .tk-foot > :last-child{margin-left:auto}
  .tk-meta{font-size:12px;color:var(--faint);font-family:var(--mono)}
  .tk-badge{font-family:var(--mono);font-size:11px;text-transform:uppercase;letter-spacing:.06em;padding:4px 10px;border-radius:999px}
  .tk-st-open{background:rgba(47,107,255,.14);color:#7aa6ff}
  .tk-st-in-progress{background:rgba(255,160,60,.14);color:#ffb066}
  .tk-st-resolved{background:rgba(52,211,153,.14);color:#34d399}
  .tk-st-closed{background:rgba(167,178,205,.12);color:var(--muted)}
  .tk-setstatus{font-family:var(--mono);font-size:11px;text-transform:uppercase;letter-spacing:.06em;color:var(--faint);display:flex;align-items:center;gap:8px}
  .tk-setstatus select{appearance:none;-webkit-appearance:none;background:var(--surface-2);border:1px solid var(--line-2);
    border-radius:8px;padding:6px 28px 6px 10px;color:var(--text);font-family:var(--display);font-size:13px;text-transform:none;letter-spacing:normal;cursor:pointer;
    background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%23a7b2cd' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");
    background-repeat:no-repeat;background-position:right 9px center;background-size:14px}
  .tk-setstatus select:focus{outline:none;border-color:var(--blue);box-shadow:0 0 0 3px rgba(47,107,255,.18)}

  /* stats */
  .stats{margin:64px 0;border:1px solid var(--line);border-radius:22px;overflow:hidden;
    background:var(--surface)}
  .stats-grid{display:grid;grid-template-columns:repeat(4,1fr)}
  .stat{padding:36px 30px;border-right:1px solid var(--line)}
  .stat:last-child{border-right:none}
  .stat .num{font-family:var(--display);font-weight:700;font-size:42px;letter-spacing:-.03em;
    background:var(--grad);-webkit-background-clip:text;background-clip:text;-webkit-text-fill-color:transparent}
  .stat .lbl{font-family:var(--mono);font-size:11.5px;letter-spacing:.06em;color:var(--faint);text-transform:uppercase;margin-top:10px}
  .stat .desc{color:var(--muted);font-size:13.5px;margin-top:8px;line-height:1.5}

  /* featured */
  .feat{display:grid;grid-template-columns:1.6fr 1fr;gap:18px;margin-bottom:80px}
  .feat-main{position:relative;border:1px solid var(--line-2);border-radius:20px;padding:38px 36px;overflow:hidden;
    background:linear-gradient(120deg,rgba(47,107,255,.10),rgba(40,224,255,.05) 60%,var(--surface))}
  .feat-main .pill{font-family:var(--mono);font-size:11px;letter-spacing:.05em;text-transform:uppercase;
    color:var(--accent);background:rgba(47,107,255,.10);border:1px solid rgba(47,107,255,.25);padding:5px 12px;border-radius:100px}
  .feat-main h3{font-family:var(--display);font-weight:700;font-size:28px;letter-spacing:-.02em;margin:20px 0 10px;max-width:18ch}
  .feat-main p{color:var(--muted);font-size:15px;max-width:42ch}
  .feat-main .btn{margin-top:24px}
  .feat-side{display:grid;gap:18px}
  .mini{border:1px solid var(--line);border-radius:18px;padding:22px 22px;
    background:var(--surface);transition:border-color .25s,background .25s}
  .mini:hover{border-color:var(--line-2);background:var(--surface-2)}
  .mini .mtag{font-family:var(--mono);font-size:11px;color:var(--faint);text-transform:uppercase;letter-spacing:.05em}
  .mini h4{font-family:var(--display);font-weight:600;font-size:16.5px;margin-top:9px;letter-spacing:-.01em}
  .mini p{color:var(--muted);font-size:13.5px;margin-top:6px}

  /* footer */
  footer{position:relative;z-index:1;border-top:1px solid var(--line);padding:48px 0 40px;margin-top:20px}
  .foot{display:flex;justify-content:space-between;flex-wrap:wrap;gap:30px}
  .foot .brand{font-size:17px}
  .foot-cols{display:flex;gap:64px}
  .fcol h5{font-family:var(--mono);font-size:11px;color:var(--faint);text-transform:uppercase;letter-spacing:.06em;margin-bottom:14px}
  .fcol a{display:block;color:var(--muted);font-size:14px;margin-bottom:10px;transition:color .2s}
  .fcol a:hover{color:var(--text)}
  .foot-bottom{display:flex;justify-content:space-between;align-items:center;margin-top:40px;
    padding-top:24px;border-top:1px solid var(--line);color:var(--faint);font-size:13px;flex-wrap:wrap;gap:12px}

  /* monthly dashboard */
  .month-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px;margin:6px 0 64px}
  .counter{position:relative;border:1px solid var(--line);border-radius:20px;padding:28px 28px 26px;
    background:var(--surface);overflow:hidden;transition:border-color .25s,box-shadow .25s}
  .counter:hover{border-color:var(--line-2);box-shadow:0 16px 40px rgba(0,0,0,.28)}
  .c-top{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px}
  .c-ic{width:42px;height:42px;border-radius:12px;display:grid;place-items:center;
    background:rgba(47,107,255,.14);border:1px solid rgba(47,107,255,.28)}
  .c-ic svg{width:21px;height:21px;stroke:var(--cyan);stroke-width:1.8;fill:none;stroke-linecap:round;stroke-linejoin:round}
  .c-trend{font-family:var(--mono);font-size:11.5px;color:#5ce1a6;background:rgba(92,225,166,.10);
    border:1px solid rgba(92,225,166,.24);padding:4px 11px;border-radius:100px}
  .c-num{font-family:var(--display);font-weight:700;font-size:56px;line-height:1;letter-spacing:-.03em;
    background:var(--grad);-webkit-background-clip:text;background-clip:text;-webkit-text-fill-color:transparent}
  .c-lbl{font-family:var(--mono);font-size:12px;letter-spacing:.06em;color:var(--text);text-transform:uppercase;margin-top:14px}
  .c-sub{color:var(--muted);font-size:13.5px;margin-top:6px}

  .spot{position:relative;border:1px solid var(--line);border-radius:20px;padding:26px 28px;
    background:var(--surface);overflow:hidden;transition:border-color .25s,box-shadow .25s}
  .spot:hover{border-color:var(--line-2);box-shadow:0 16px 40px rgba(0,0,0,.28)}
  .spot::after{content:"";position:absolute;top:-50px;right:-50px;width:170px;height:170px;border-radius:50%;
    background:radial-gradient(circle,rgba(47,107,255,.22),transparent 70%);pointer-events:none}
  .spot.year::after{background:radial-gradient(circle,rgba(240,188,70,.22),transparent 70%)}
  .spot-tag{display:inline-flex;align-items:center;gap:8px;font-family:var(--mono);font-size:11px;letter-spacing:.05em;
    text-transform:uppercase;color:var(--cyan);background:rgba(40,224,255,.10);
    border:1px solid rgba(40,224,255,.25);padding:5px 12px;border-radius:100px}
  .spot.year .spot-tag{color:#f0c862;background:rgba(240,188,70,.10);border-color:rgba(240,188,70,.32)}
  .spot-person{display:flex;align-items:center;gap:14px;margin:20px 0 16px}
  .avatar{width:56px;height:56px;border-radius:50%;display:grid;place-items:center;flex-shrink:0;
    font-family:var(--display);font-weight:700;font-size:19px;color:#06080f;background:var(--grad);
    box-shadow:0 0 22px rgba(47,107,255,.4)}
  .spot.year .avatar{background:linear-gradient(110deg,#f5d27a,#e0902e);box-shadow:0 0 22px rgba(240,188,70,.4)}
  .spot-person h4{font-family:var(--display);font-weight:700;font-size:18px;letter-spacing:-.01em}
  .spot-person .role{color:var(--muted);font-size:13.5px;margin-top:3px}
  .spot-quote{color:var(--muted);font-size:14px;line-height:1.55;border-left:2px solid var(--line-2);padding-left:14px}
  .spot.year .spot-quote{border-left-color:rgba(240,188,70,.45)}
  /* permission bar + photo upload */
  .perm-bar{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;
    border:1px solid var(--line);border-radius:14px;padding:11px 16px;margin:0 0 18px;background:rgba(255,255,255,.02)}
  .perm-note{display:flex;align-items:center;gap:9px;color:var(--muted);font-size:13px}
  .perm-note svg{width:15px;height:15px;stroke:var(--faint);stroke-width:1.8;fill:none;flex-shrink:0}
  .toggle{display:inline-flex;align-items:center;gap:10px;cursor:pointer;border:none;background:none;
    font-family:var(--mono);font-size:11.5px;letter-spacing:.04em;color:var(--muted);text-transform:uppercase}
  .toggle .track{width:38px;height:22px;border-radius:100px;background:rgba(255,255,255,.12);
    border:1px solid var(--line-2);position:relative;transition:background .25s}
  .toggle .knob{position:absolute;top:2px;left:2px;width:16px;height:16px;border-radius:50%;background:#cdd6ea;transition:transform .25s,background .25s}
  body.admin-on .toggle .track{background:var(--grad);border-color:transparent}
  body.admin-on .toggle .knob{transform:translateX(16px);background:#06080f}

  .photo{position:relative;width:56px;height:56px;border-radius:50%;flex-shrink:0;overflow:hidden;
    display:grid;place-items:center;background:rgba(255,255,255,.06);border:1px solid var(--line-2);
    box-shadow:0 0 22px rgba(47,107,255,.25);cursor:default}
  .spot.year .photo{box-shadow:0 0 22px rgba(240,188,70,.28);border-color:rgba(240,188,70,.4)}
  .photo-img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;display:none}
  .photo.has-img .photo-img{display:block}
  .photo.has-img .photo-ph{display:none}
  .photo-ph svg{width:27px;height:27px;stroke:var(--faint);stroke-width:1.5;fill:none}
  .photo-edit{position:absolute;inset:0;display:none;place-items:center;
    background:rgba(6,8,15,.58);opacity:0;transition:opacity .2s}
  .photo-edit svg{width:19px;height:19px;stroke:#fff;stroke-width:1.8;fill:none}
  body.admin-on .photo{cursor:pointer}
  body.admin-on .photo .photo-edit{display:grid}
  body.admin-on .photo:hover .photo-edit{opacity:1}

  @media(max-width:760px){.month-grid{grid-template-columns:1fr}}

  /* load animation */
  .rise{opacity:0;transform:translateY(22px);animation:rise .8s cubic-bezier(.2,.7,.2,1) forwards}
  @keyframes rise{to{opacity:1;transform:none}}
  .d1{animation-delay:.05s}.d2{animation-delay:.15s}.d3{animation-delay:.25s}.d4{animation-delay:.35s}.d5{animation-delay:.45s}

  @media(max-width:900px){
    .links{display:none}
    .nav-toggle{display:inline-flex}
    .cards{grid-template-columns:1fr 1fr}
    .rrc-card{grid-column:1 / -1}
    .stats-grid{grid-template-columns:1fr 1fr}
    .stat:nth-child(2){border-right:none}.stat:nth-child(1),.stat:nth-child(2){border-bottom:1px solid var(--line)}
    .feat{grid-template-columns:1fr}
  }
  @media(max-width:620px){
    .wrap{padding:0 18px}
    .nav-in{height:60px}
    .ghost{display:none}
    .acct-chip{max-width:130px;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}
    .hero{padding:64px 0 54px}
    .hero-cta{flex-direction:column;align-items:center}
    .hero-cta .btn{width:100%;max-width:300px;justify-content:center}
    .sub{font-size:17px}
    .sec-head{flex-direction:column;align-items:flex-start;gap:6px}
    .sec-head h2{font-size:25px}
    .cards{grid-template-columns:1fr}
    .rrc-grid{grid-template-columns:1fr}
    .stats-grid{grid-template-columns:1fr}
    .stat{border-right:none;border-bottom:1px solid var(--line)}
    .stat:last-child{border-bottom:none}
    .month-grid{grid-template-columns:1fr}
    .perm-bar{flex-direction:column;align-items:flex-start;gap:10px}
    .edit-btn{top:12px;right:12px;padding:7px 12px;font-size:13px}
    .c-num{font-size:46px}
    .feat-main{padding:26px 22px}
    .feat-main h3{font-size:23px}
    .modal{padding:22px}
  }

  /* --- auth + editor --- */
  .edit-btn{position:absolute;top:14px;right:14px;display:none;align-items:center;gap:6px;
    font-family:var(--body);font-size:12px;font-weight:600;color:var(--text);
    background:rgba(255,255,255,.08);border:1px solid var(--line-2);border-radius:8px;padding:5px 10px;cursor:pointer;z-index:4}
  .edit-btn:hover{background:rgba(255,255,255,.16)}
  body.is-editor .edit-btn{display:inline-flex}
  .acct-chip{display:inline-flex;align-items:center;gap:8px;font-family:var(--mono);font-size:12px;
    color:var(--cyan);background:rgba(40,224,255,.08);border:1px solid rgba(40,224,255,.22);padding:6px 12px;border-radius:100px}
  .modal-overlay{position:fixed;inset:0;z-index:200;display:none;align-items:center;justify-content:center;
    background:rgba(4,7,14,.72);backdrop-filter:blur(4px);padding:20px;overflow-y:auto}
  .modal-overlay.open{display:flex}
  .modal{position:relative;width:100%;max-width:430px;background:var(--surface-2);border:1px solid var(--line-2);
    border-radius:18px;padding:28px;box-shadow:0 30px 80px rgba(0,0,0,.5);max-height:92vh;overflow-y:auto;overflow-x:hidden}
  #trForm{max-width:880px}
  .modal h3{font-family:var(--display);font-weight:700;font-size:22px;margin-bottom:6px;letter-spacing:-.02em}
  .modal-sub{color:var(--muted);font-size:14px;margin-bottom:18px}
  .modal-x{position:absolute;top:12px;right:16px;background:none;border:none;color:var(--muted);font-size:26px;cursor:pointer;line-height:1}
  .modal label{display:block;font-size:13px;color:var(--muted);margin-bottom:14px}
  .modal input:not([type=radio]):not([type=checkbox]),.modal textarea,.modal select{display:block;width:100%;margin-top:6px;background:rgba(255,255,255,.05);
    border:1px solid var(--line-2);border-radius:10px;padding:10px 12px;color:var(--text);font-family:var(--body);font-size:16px;box-sizing:border-box}
  .modal textarea{min-height:74px;resize:vertical}
  .modal-actions,.ef-actions{display:flex;gap:10px;margin-top:4px}
  .modal-actions .btn,.ef-actions .btn{flex:1}
  .modal-msg,.ef-msg{margin-top:12px;font-size:13px;color:var(--cyan);min-height:18px}

/* --- page access gate (protected pages only) --- */
#gated{display:none}
#gate{display:none}
.gate-loading{display:block;text-align:center;color:var(--muted);font-family:var(--mono);font-size:13px;padding:90px 20px}
body.ok #gated{display:block}
body.ok .gate-loading,body.ok #gate{display:none}
body.locked #gate{display:flex}
body.locked .gate-loading{display:none}
.auth-gate{min-height:62vh;align-items:center;justify-content:center;padding:60px 20px}
#homeGate,#homeChecking{display:none}
body.checking #homeChecking{display:block}
body.checking > nav,body.checking > header,body.checking > section,body.checking > footer{display:none}
body:not(.is-authed):not(.checking) #homeGate{display:flex}
body:not(.is-authed) > nav,body:not(.is-authed) > header,body:not(.is-authed) > section,body:not(.is-authed) > footer{display:none}
body.is-authed #homeGate,body.is-authed #homeChecking{display:none}
.gate-card{width:100%;max-width:420px;background:var(--surface-2);border:1px solid var(--line-2);border-radius:20px;
  padding:34px;box-shadow:0 30px 80px rgba(0,0,0,.45);text-align:center}
.gate-card .mark{display:inline-flex;margin-bottom:14px}
.gate-card h2{font-family:var(--display);font-weight:700;font-size:26px;letter-spacing:-.02em;margin-bottom:8px}
.gate-card p{color:var(--muted);font-size:15px;margin-bottom:22px}
.gate-card label{display:block;text-align:left;font-size:13px;color:var(--muted);margin-bottom:14px}
.gate-card input{display:block;width:100%;margin-top:6px;background:rgba(255,255,255,.05);border:1px solid var(--line-2);
  border-radius:10px;padding:11px 12px;color:var(--text);font-family:var(--body);font-size:16px;box-sizing:border-box}
.gate-actions{display:flex;gap:10px;margin-top:4px}
.gate-actions .btn{flex:1}
.gate-msg{margin-top:14px;font-size:13px;color:var(--cyan);min-height:18px}
.gate-back{display:inline-block;margin-top:16px;color:var(--faint);font-size:13px;text-decoration:none}
.gate-back:hover{color:var(--muted)}

/* --- knowledge base --- */
.kb-tools{display:flex;flex-direction:column;gap:16px;margin-bottom:24px}
.kb-search{position:relative}
.kb-search input{width:100%;background:rgba(255,255,255,.05);border:1px solid var(--line-2);border-radius:12px;
  padding:14px 16px 14px 46px;color:var(--text);font-family:var(--body);font-size:16px;box-sizing:border-box}
.kb-search input:focus{outline:none;border-color:var(--accent)}
.kb-search svg{position:absolute;left:16px;top:50%;transform:translateY(-50%);width:18px;height:18px;stroke:var(--faint);fill:none;stroke-width:2}
.kb-chips{display:flex;flex-wrap:wrap;gap:8px}
.kb-chip{font-family:var(--body);font-size:13px;font-weight:600;color:var(--muted);background:rgba(255,255,255,.04);
  border:1px solid var(--line);border-radius:100px;padding:7px 14px;cursor:pointer;transition:all .18s}
.kb-chip:hover{border-color:var(--line-2);color:var(--text)}
.kb-chip.active{color:#06080f;background:var(--grad);border-color:transparent}
.kb-count{font-family:var(--mono);font-size:12px;color:var(--faint);margin-bottom:16px}
.kb-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:16px}
.kb-article{display:block;text-decoration:none;color:inherit;border:1px solid var(--line);border-radius:16px;
  padding:22px;background:rgba(255,255,255,.02);transition:border-color .2s,transform .2s,background .2s}
.kb-article:hover{border-color:var(--line-2);transform:translateY(-2px);background:rgba(255,255,255,.04)}
.kb-cat{font-family:var(--mono);font-size:11px;text-transform:uppercase;letter-spacing:.05em;color:var(--cyan)}
.kb-article h3{font-family:var(--display);font-weight:600;font-size:17px;margin:8px 0 6px;letter-spacing:-.01em}
.kb-article p{color:var(--muted);font-size:14px;line-height:1.55}
.kb-empty{color:var(--muted);font-size:15px;padding:34px 0;text-align:center;grid-column:1/-1}
@media(max-width:620px){.kb-grid{grid-template-columns:1fr}}

/* KB reader modal */
.kbmodal{position:fixed;inset:0;z-index:120;display:none;align-items:flex-start;justify-content:center;
  background:rgba(8,12,22,.72);backdrop-filter:blur(6px);padding:40px 20px;overflow-y:auto}
.kbmodal.open{display:flex}
.kbmodal-card{position:relative;width:100%;max-width:760px;background:var(--surface-2);border:1px solid var(--line-2);
  border-radius:18px;padding:40px 44px;box-shadow:0 30px 80px rgba(0,0,0,.5)}
.kb-read-cat{font-family:var(--mono);font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:var(--cyan)}
.kb-read-title{font-family:var(--display);font-weight:800;font-size:28px;letter-spacing:-.01em;margin:8px 0 4px}
.kb-read-meta{font-family:var(--mono);font-size:11.5px;color:var(--faint);margin-bottom:20px}
@media(max-width:620px){.kbmodal-card{padding:30px 22px}}

/* Rendered Markdown body (reader + editor preview) */
.kb-body{color:var(--text);font-size:15.5px;line-height:1.65}
.kb-body h1,.kb-body h2,.kb-body h3{font-family:var(--display);font-weight:700;letter-spacing:-.01em;line-height:1.3;margin:22px 0 8px}
.kb-body h1{font-size:24px}.kb-body h2{font-size:20px}.kb-body h3{font-size:17px}
.kb-body h2{padding-top:6px;border-top:1px solid var(--line)}
.kb-body p{margin:10px 0}
.kb-body ul,.kb-body ol{margin:10px 0 10px 22px}
.kb-body li{margin:5px 0}
.kb-body a{color:var(--cyan);text-decoration:underline}
.kb-body code{font-family:var(--mono);font-size:.9em;background:rgba(255,255,255,.07);padding:2px 6px;border-radius:6px}
.kb-body pre{background:rgba(0,0,0,.28);border:1px solid var(--line);border-radius:10px;padding:14px;overflow-x:auto}
.kb-body pre code{background:none;padding:0}
.kb-body img{max-width:100%;border-radius:10px;border:1px solid var(--line);margin:12px 0}
.kb-body blockquote{border-left:3px solid var(--blue);margin:12px 0;padding:4px 0 4px 16px;color:var(--muted)}
.kb-body table{border-collapse:collapse;width:100%;margin:12px 0;font-size:14px}
.kb-body th,.kb-body td{border:1px solid var(--line-2);padding:8px 10px;text-align:left}
.kb-body hr{border:none;border-top:1px solid var(--line);margin:18px 0}

/* KB editor (kb-admin) */
.kba-bar{display:flex;flex-wrap:wrap;align-items:flex-end;gap:12px;margin-bottom:18px}
.kba-grid{display:grid;grid-template-columns:1fr 1fr;gap:22px;align-items:start}
.kba-editor,.kba-preview{min-width:0}
.kba-preview{position:sticky;top:88px;background:rgba(255,255,255,.02);border:1px solid var(--line);
  border-radius:16px;padding:22px 24px;max-height:80vh;overflow-y:auto}
.kba-preview-tag{font-family:var(--mono);font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:var(--faint)}
@media(max-width:900px){.kba-grid{grid-template-columns:1fr}.kba-preview{position:static;max-height:none}}


/* --- team directory --- */
.dir-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:14px}
.dir-card{display:flex;align-items:center;gap:14px;border:1px solid var(--line);border-radius:14px;padding:16px 18px;background:rgba(255,255,255,.02);transition:border-color .2s}
.dir-card:hover{border-color:var(--line-2)}
.dir-ava{width:44px;height:44px;border-radius:50%;flex-shrink:0;display:flex;align-items:center;justify-content:center;font-family:var(--display);font-weight:700;font-size:15px;color:#06080f;background:var(--grad)}
.dir-info{min-width:0}
.dir-name{font-family:var(--display);font-weight:600;font-size:15px;color:var(--text)}
.dir-role{font-size:12.5px;color:var(--muted);margin:1px 0 2px}
.dir-email{font-size:13px;color:var(--cyan);text-decoration:none;word-break:break-all}
.dir-email:hover{text-decoration:underline}
@media(max-width:620px){.dir-grid{grid-template-columns:1fr}}

/* --- training & certifications --- */
.tr-summary{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin-bottom:30px}
.tr-stat{border:1px solid var(--line);border-radius:16px;padding:20px;background:rgba(255,255,255,.02);text-align:center}
.tr-stat .n{font-family:var(--display);font-weight:800;font-size:34px;background:var(--grad);-webkit-background-clip:text;background-clip:text;color:transparent;line-height:1}
.tr-stat .l{font-family:var(--mono);font-size:11px;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);margin-top:8px}
.tr-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:16px}
.tr-card{border:1px solid var(--line);border-radius:16px;padding:22px;background:rgba(255,255,255,.02);display:flex;flex-direction:column}
.tr-card .tr-cat{font-family:var(--mono);font-size:11px;text-transform:uppercase;letter-spacing:.05em;color:var(--cyan)}
.tr-card h3{font-family:var(--display);font-weight:600;font-size:17px;margin:8px 0 6px;letter-spacing:-.01em}
.tr-card p{color:var(--muted);font-size:14px;line-height:1.55;flex:1}
.tr-meta{display:flex;align-items:center;justify-content:space-between;margin-top:16px;gap:10px}
.tr-dur{font-family:var(--mono);font-size:12px;color:var(--faint)}
.tr-status{font-family:var(--mono);font-size:11.5px;padding:4px 10px;border-radius:100px;border:1px solid var(--line-2);color:var(--muted);white-space:nowrap}
.tr-status.done{color:#06080f;background:var(--grad);border-color:transparent}
.tr-card .btn{margin-top:14px;width:100%;justify-content:center}
.cert-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.cert-badge{border:1px solid var(--line-2);border-radius:16px;padding:20px;background:linear-gradient(180deg,rgba(47,107,255,.10),rgba(40,224,255,.04));cursor:pointer;transition:transform .2s,border-color .2s}
.cert-badge:hover{transform:translateY(-2px);border-color:var(--cyan)}
.cert-badge .seal{width:32px;height:32px;color:var(--cyan);margin-bottom:10px}
.cert-badge h4{font-family:var(--display);font-weight:700;font-size:16px;margin-bottom:4px}
.cert-badge .cert-date{font-family:var(--mono);font-size:11px;color:var(--muted)}
.cert-badge .cert-exp{font-family:var(--mono);font-size:11px;margin-top:6px}
.cert-badge .cert-exp.ok{color:var(--faint)}
.cert-badge .cert-exp.bad{color:#ff8a8a}
.tr-empty{color:var(--muted);font-size:15px;padding:20px 0}
.certificate{position:relative;overflow:hidden;background:#fff;color:#0f1830;border-radius:14px;padding:0;text-align:center;max-width:600px;width:100%;box-shadow:0 30px 80px rgba(0,0,0,.5)}
.certificate .c-inner{position:relative;z-index:2;margin:13px;padding:44px 50px 40px;border:1.5px solid #d7def0;border-radius:11px}
.certificate .c-corner{position:absolute;z-index:3;width:104px;height:104px}
.certificate .c-corner.tl{top:0;left:0;background:linear-gradient(135deg,#28e0ff,#2f6bff);clip-path:polygon(0 0,100% 0,0 100%)}
.certificate .c-corner.tl2{top:0;left:0;width:70px;height:70px;background:#0f2350;clip-path:polygon(0 0,100% 0,0 100%)}
.certificate .c-corner.br{bottom:0;right:0;background:linear-gradient(135deg,#2f6bff,#28e0ff);clip-path:polygon(100% 0,100% 100%,0 100%)}
.certificate .c-corner.br2{bottom:0;right:0;width:70px;height:70px;background:#0f2350;clip-path:polygon(100% 0,100% 100%,0 100%)}
.certificate .c-k{font-family:var(--mono);font-size:11px;letter-spacing:.15em;text-transform:uppercase;color:#2f6bff}
.certificate h2{font-family:var(--display);font-size:32px;font-weight:800;margin:14px 0 0;color:#101a33;letter-spacing:-.01em}
.certificate .c-rule{width:64px;height:3px;margin:14px auto 16px;border-radius:3px;background:linear-gradient(90deg,#2f6bff,#28e0ff)}
.certificate .c-name{font-family:var(--display);font-size:27px;font-weight:800;margin:8px 0;color:#1746d8}
.certificate .c-body{font-family:var(--display);font-size:15px;color:#41506f;line-height:1.6}
.certificate .c-seal{display:block;margin:18px auto 4px;width:86px;height:auto}
.certificate .c-sig{display:flex;justify-content:space-between;margin-top:22px;font-size:11px;color:#5566aa;font-family:var(--mono)}
@media(max-width:620px){.tr-summary{grid-template-columns:1fr 1fr 1fr}.tr-grid{grid-template-columns:1fr}.cert-grid{grid-template-columns:1fr}}
@media print{
  @page{size:landscape;margin:0}
  body *{visibility:hidden}
  #certModal,#certModal *{visibility:visible}
  #certModal{position:fixed;inset:0;background:#fff;display:flex!important;align-items:center;justify-content:center;padding:0;margin:0}
  #certForm{max-width:none!important;width:100%!important;height:100vh;display:flex;align-items:center;justify-content:center;padding:0!important;margin:0}
  .modal-x,.cert-actions{display:none!important}
  .certificate{max-width:none;width:97%;height:95%;border-radius:0;display:flex;flex-direction:column;justify-content:center;box-shadow:none}
  .certificate,.certificate *{-webkit-print-color-adjust:exact;print-color-adjust:exact}
  .certificate .c-inner{margin:0;height:100%;display:flex;flex-direction:column;justify-content:center;border-width:2px;border-radius:0}
  .certificate .c-corner{width:170px;height:170px}
  .certificate .c-corner.tl2,.certificate .c-corner.br2{width:115px;height:115px}
  .certificate h2{font-size:46px}
  .certificate .c-name{font-size:40px}
  .certificate .c-body{font-size:20px}
  .certificate .c-seal{width:130px}
  .certificate .c-sig{font-size:15px;margin-top:34px}
}

/* --- quiz layout --- */
.quiz-q{margin-bottom:16px}
.quiz-q .qz{font-weight:600;font-size:14.5px;margin-bottom:8px;color:var(--text)}
.quiz-opt{display:flex;align-items:flex-start;gap:16px;width:100%;box-sizing:border-box;padding:13px 16px;
  border:1px solid var(--line);border-radius:10px;margin-bottom:8px;cursor:pointer;font-size:14px;color:var(--text)}
.quiz-opt:hover{border-color:var(--line-2)}
.quiz-opt input[type=radio]{appearance:none;-webkit-appearance:none;width:18px;height:18px;flex:0 0 18px;
  margin:1px 0 0 0;border:2px solid var(--faint);border-radius:50%;background:transparent;cursor:pointer;
  transition:border-color .15s}
.quiz-opt input[type=radio]:hover{border-color:var(--muted)}
.quiz-opt input[type=radio]:checked{border-color:#2f6bff;background:radial-gradient(circle,#2f6bff 0 5px,transparent 6px)}
.quiz-opt span{flex:1;min-width:0;line-height:1.5}

/* ===== Documents tab + library (added) ===== */
.kb-tabs{display:flex;gap:26px;border-bottom:1px solid var(--line);margin:0 0 24px}
.kb-tab{font-family:var(--body);font-weight:700;font-size:15px;color:var(--muted);background:none;border:none;padding:0 0 12px;cursor:pointer;border-bottom:2px solid transparent;margin-bottom:-1px}
.kb-tab:hover{color:var(--text)}
.kb-tab.active{color:var(--text);border-bottom-color:var(--blue)}
.doc-row{display:flex;align-items:center;gap:14px;border:1px solid var(--line);border-radius:16px;padding:14px 16px;margin-bottom:12px;transition:.18s}
.doc-row:hover{border-color:var(--line-2);background:rgba(255,255,255,.04)}
.doc-ext{width:46px;height:46px;border-radius:11px;flex:0 0 auto;display:grid;place-items:center;font-family:var(--mono);font-size:11px;font-weight:500;background:var(--surface-2);border:1px solid var(--line-2);color:var(--cyan)}
.doc-ext.doc{color:#8fb3ff}.doc-ext.xls{color:#6fe0b0}.doc-ext.img{color:var(--violet)}
.doc-info{flex:1;min-width:0}
.doc-info h4{font-family:var(--display);font-weight:600;font-size:16px;margin:0 0 3px;letter-spacing:-.01em;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.doc-info .m{font-family:var(--mono);font-size:11.5px;color:var(--faint)}
.doc-act{display:flex;gap:8px;flex:0 0 auto}
.btn.mini{padding:8px 14px;font-size:13px}
.pdfmodal{position:fixed;inset:0;z-index:130;display:none;align-items:center;justify-content:center;background:rgba(8,12,22,.78);backdrop-filter:blur(6px);padding:24px}
.pdfmodal.open{display:flex}
.pdfmodal-card{position:relative;width:100%;max-width:880px;height:86vh;background:var(--surface-2);border:1px solid var(--line-2);border-radius:18px;overflow:hidden;display:flex;flex-direction:column}
.pdfmodal-head{display:flex;align-items:center;justify-content:space-between;padding:14px 18px;border-bottom:1px solid var(--line)}
.pdfmodal-head .t{font-family:var(--display);font-weight:600;font-size:15px}
.pdfmodal-head .x{background:none;border:none;color:var(--muted);font-size:26px;cursor:pointer;line-height:1}
.pdfmodal iframe{flex:1;width:100%;border:none;background:#525659}
@media(max-width:560px){.doc-act{flex-direction:column}}